LOOP Rewards Platform

The main landing page. Visitors can learn about LOOP Rewards, see how it works, and sign up or sign in. Features a hero section, "How It Works" steps, benefits for customers and businesses, and partner directory links.

Public directory of all active vendor partners. Anyone can browse participating businesses without logging in.

Detailed explainer page for new visitors on how to earn and redeem LOOP points.

Landing page for customers who received a physical LOOP card. They scan or enter their card number to create a digital account.

The main home screen for loyalty members. Shows points balance, loyalty tier, recent activity, and quick-action buttons.

Browse all available rewards that customers can redeem with their points.

View all issued reward vouchers — active, redeemed, and expired.

Full log of all points earned, spent, and adjusted.

Share your personal referral code and earn bonus points when friends join.

Authenticated view of all partner vendors where you can earn or redeem points.

Update personal info, view loyalty card number, manage notification preferences.

Overview of vendor activity — redemptions, settlements, and quick actions.

Fast interface for staff to look up a customer and submit a points transaction at the till.

Scan or enter a voucher code to verify and redeem a customer reward.

Camera-based loyalty card scanner for quick customer lookup.

Dedicated scanner for physical LOOP loyalty cards.

History of all voucher redemptions processed at this vendor.

View settlement batches and payment status from LOOP.

Manage vendor business details, logo, and contact info.

Overview of the tenant's loyalty program — member counts, points issued, and recent activity.

View and manage all loyalty members associated with this tenant.

Full transaction log for the tenant's loyalty program.

Review and approve or reject pending points requests submitted by staff.

Manage the reward catalog available to the tenant's members.

Create and manage loyalty campaigns (bonus points events, promotions).

Upload tenant logo and generate co-branded social media posts.

View all SMS notifications sent to the tenant's members.

Configure tenant-level program settings.

Platform-wide overview with KPIs, recent activity, and quick-action shortcuts.

Search all members across the platform by name, email, phone, or card number.

Full member profile — points history, vouchers, referrals, tier history, and admin actions.

Manually issue points to a member on behalf of a vendor.

Final approval queue for points requests that require Loop-level sign-off.

Review and process points reversal requests and fraud flags.

Platform-wide transaction log with advanced filtering.

Manage the master reward catalog and issued vouchers across all tenants.

Manage all vendor partners — onboarding, profiles, settings.

Manage vendor settlement batches and mark payments as paid.

Generate and manage physical LOOP loyalty card inventory.

Manage Apple and Google Wallet passes issued to members.

Manage the integration with CBM Team Drop for automatic points from scrap metal transactions.

Platform-wide campaign management and referral program settings.

Advanced analytics and reporting across the entire platform.

Full audit trail of all admin actions taken on the platform.

Global platform configuration including tier settings, auto-points rules, and system settings.

Platform-wide executive overview — all tenants, billing health, and system status.

Create, view, and manage all tenant organizations on the platform.

Manage billing cycles, generate invoices, and track payments for all tenants.

Configure subscription plans with point allocations, overage rates, and pricing.

View and manage all invoices across all tenants.

Track which tenants hold exclusive business category rights in specific PEI regions.

Upload and manage co-branded social post templates for tenants to use.

Review and approve tenant-submitted co-branded social media posts.

Manage global LOOP branding assets available to tenants.

Identify and merge duplicate customer accounts across the platform.

Manage Terms & Conditions versions and track user acceptance.

Global platform configuration and integration settings.